About Power One
Power One is a response to new challenges in the energy system. We don’t focus on a single type of plant — we build a diversified, flexible, and smart network capable of adapting to the market and covering load peaks.
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We move fast. We move smart. We know what we’re doing.
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Complaints, Info, Suggestions
If you have any questions or complaints regarding the supply of energy resources (natural gas or electricity), you can contact us in any way convenient for you:
by phone: +38 (050) 422 22 4
by email: official@power1.energy.
by phone: +38 (050) 422 22 4
by email: official@power1.energy.
Depending on the nature of the complaints and appeals, we will take appropriate measures as soon as possible. Appeals concerning the quality and reliability of our energy supplies, as well as reports of electrical safety hazards, will be reviewed immediately.
The response time for written requests is no more than 15 business days from the date we receive your written request. In addition, for questions regarding compliance with energy legislation, you can contact:
The National Commission for State Regulation in Energy and UtilitiesThe State Energy Inspection of UkraineThe Antimonopoly Committee of Ukraine
The response time for written requests is no more than 15 business days from the date we receive your written request. In addition, for questions regarding compliance with energy legislation, you can contact:
The National Commission for State Regulation in Energy and UtilitiesThe State Energy Inspection of UkraineThe Antimonopoly Committee of Ukraine
In particular, Article 5 of the Resolution defines the Procedure for Considering Complaints. The general principles for exercising citizens' right to appeal are defined by the Law of Ukraine “On Citizens' Appeals.” The rules for considering consumer appeals regarding the actions of business entities operating in the energy and utilities sectors and for settling disputes are defined by Resolution No. 1333 of the National Energy and Utilities Regulatory Commission dated July 2, 2019.
Management
Oleksandr Chopovyi
CEO
An experienced executive with over 10 years of expertise in electricity and petroleum products trading. Successfully implemented projects in procurement, import, storage, and distribution of energy resources. Strong analytical skills, strategic vision, and proven experience in launching new business lines and building processes from the ground up
Antonina Hrinchenko
Chief Financial Officer (CFO)
With over 15 years of experience in financial management, Antonina has led financial operations in complex markets and international structures. Her expertise spans budgeting, IFRS reporting, investment analysis, and stakeholder relations. She is valued for her structured thinking, calm leadership in crises, and people-centered approach to teamwork.
Vitaliy Kharchenko
CITO
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